Ultimately, a top shift leader should be . Rest assured, I am reliable and will always come to work on time. 2 Employees Hmong Innovating Politics; Activity. "I would like to see my experience in leadership grow over the next few years. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Shift Leader Job in Georgetown, TX. Challenge also appreciate one another. Be recognized as a world leader in people development to become loved by our guest. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. ", "Could you please give me a few reasons why you like working for Panda Express?". ", "I am happy to take any food safety courses that you recommend. Of course, your posts always make me hungry! Describe the specific Task you were supposed to accomplish. Your input helps Glassdoor refine our pay estimates over time. This is a good starting place. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Opportunities for growth into Management positions. When it comes to clients, I will apologize on behalf of the company for errors. Created by. Job Details. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Not only that, but the menu prices are very competitive.". ", "Here are some sample questions: - When would you like to have this position filled? Panda Restaurant Group Shift Leader Salaries in California Everyone handles the stress and disappointment of setbacks differently. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Panda Express Hiring Process does a background check on potential employees. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Great job! 6 sanitizer is available 200-300ppm . * Within the range, individual pay is determined using various factors, including work location and experience. My previous job as a manager required daily cash handling and nightly deposits. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) 7.keep safe closed Jersey City, NJ. Cibolo Creek Test Well company overview, insights, and reviews | Lensa Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. 11 no rodents I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. ", "Yes, I have a food handlers card several times over the years. This can help you identify areas where your team members need additional training or support. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Some high school Shift Leader Panda Express. Dates shown above are approximate. (16) Katrina Vasquez. As a customer of Panda Express in the past, I appreciate the value you put on customer service. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. PANDA EXPRESS Jobs (Now Hiring) Near Me - ZipRecruiter ", "I have been a part of the interviewing and on-boarding team in numerous organizations. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Panda Express- Shift Leader. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Which part of the position has the steepest learning curve? Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. We do not claim our questions will be asked in any interview you may have. Terms in this set (34) Pandas Mission. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. It doesn't have to be a formal role as a manager or supervisor. Jayjay463 PLUS. . Study sets, textbooks, questions. "My schedule is very open except for Monday evenings. . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Talk to the interviewer about your ability to control pressure in the workplace. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Shift Leader - 3378 Job in Pleasant, IN at Panda Express ", "This too depends on the situation. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. I would love to end up in a supervisory role later in my career. I am a trustworthy person with a strong track record of honesty with my previous employers. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. raphaelamadeus. Can you tell us about a time you went above and beyond for a customer? A valid drivers license and reliable transportation are also required. Know Your Worth. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. It's best, to be honest, and tell the truth whenever possible. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Name *. . ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. They want to know they can trust their employees to do the right thing. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. You can help them set goals by providing them with tools and resources to help them achieve their goals. I appreciate your diplomatic response. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. 85 open jobs for Country manager in Penally. standingeagle1. Job Details. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Panda Express. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Upgrade to remove ads. Skip to main content. It sounds like you have a history of being trustworthy! $18 to $24 Hourly. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. We accumulate 120 hours and we lose them if we do not use them. Pleasant, IN. The trick is to try to look at the situation from their perspective and respond accordingly.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. This is what makes your interview answer uniquely yours. The restaurant industry is fast-moving and nearly always open. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. Posted: February 28, 2023. ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. Module 1 Panda Express PIC Test. Starting with my first job at Burger King in 1987. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. All in all, it was worth it to speak up. Regarding Panda's culture and people using questions from the training evaluation set. Interview questions and answer examples and any other content may be used else where on the site. (1) Katrina wrote her cellular phone service provider a letter. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Finally, share the Result and how you contributed to the successful outcome.". 5 hand sink reaches 110 in 1 min, 3 comp. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. Education and Experience: * Some high school. 401K with company match The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Averages based on self-reported salaries. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. Cleanliness is especially important in the hospitality/food industry. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Match. Flashcards. 3.pic keys returned during turn over-transfer or termination What do you like best about working here? As a previous manager, I understand the value of employee honesty. My supervisor and co-workers will attest to my clear and concise communication skills. All absences were excused and with notice. Speak about times in your career that your employers have relied on you. The night was successful, and my tips were a great reward! ", "On occasion at my current job, a quick solution is required while following strict protocols. On-Going Career & Leadership Development Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. - How long has this role been vacant? Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. ", "I appreciate that Panda Express has such a strong focus on cleanliness. ", "Stress is part of any demanding job, and I have learned to embrace it. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. You've indicated that you sometimes have to respond with a quick solution to win your current role. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. 1. bank desposit daily ", "It depends on the situation. ", "There are certain levels of stress in every job. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. Share details about how you communicated with your team to help them understand the goal and their unique roles. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Pay Range: $17.50 - $24.50 / Hour *. When you call my references, they will attest to my great customer service skills. Share one or two examples of how youve excelled in similar environments in the past. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What Does a Wawa Customer Service Associate Do? 2. doors are locked during closed hours marvelousbodine4097. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Don't let this question catch you by surprise! As a Shift Lead, you gain a diverse range of skills to develop yourself and others. How Much Does Panda Express Pay? - Payment They Get! "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. A great example of my honesty would be the written reference that I have from my most recent employer. "If I could choose an aspect of training I would like to learn more about health and safety. Talk to the interviewer about your thoughts on honesty in the workplace. (14) Sincerely. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. However; time may come when you need to speak up about something, and it may not look the best on you. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. "It depends on the situation. The interviewer would like to know if you have taken any food specific training or certifications? Panda Express is the world's biggest food chain company . Good job! Match. It's great to even be 10 minutes early rather than just showing up right on the dot. The customer is not waiting long for their order. I don't have the experience when it comes to email communication, for example. 2 Pesticides Posted: February 28, 2023. The Panda Way. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. 8. funds properly stored In safe, 4 Temperature Flashcards. 1 Followup (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. After you do your research on the company, write down some questions that came up for you. (2) Read her letter below. * Prefer some Operations experience. Do you rely on past experiences? Do you respond to each customer with professionalism and patience? Discuss with the interviewer how you typically cope with delays in the workplace. Panda Leaders Scholarship Program - scholarsapply.org Perhaps you go with a gut feeling. Only $35.99/year. They also offer sides, appetizers, desserts, and drinks. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. This question can help interviewers understand your experience with the equipment used in a kitchen. 9 employees wash hands for at least 20 seconds It was intimidating, but I felt a rush at the same time. You can use your ability to explain complex processes and procedures to train new employees effectively. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Supervise other associates to ensure the store is running smoothly and effectively . You've shared activities that give the interviewer more insight into your personality. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. It started to rain and he was worried, as he did not have an umbrella. Shift Lead Qualifications. Medical and Dental Insurance Shift Leader Job Description - Betterteam ", "Yes. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Email *. Try to solve the problem or find someone who can. When answering this question, it's important that you share a past example of your leadership experiences. I can see the balance you're trying to find in this answer. Come to us in your pursuit of success. when running shift, PIC is person in charge of delegating and running shift. Hires 18+ Job Description. Sets found in the same folder. 4.guest reciept Regarding Panda . Make sure to include the positive outcome. Shift Leader. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. Why do you want to work at Panda Express? I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Panda Express Shift Lead Flashcards | Quizlet I love to see others succeed and help them do so. sink 120 in 1 min I do have classes on Monday and Tuesday evenings. TYPE. ", "I love to read in my free time and spend as much time as I can doing that. I don't enjoy setbacks, but I do take them as a learning experience. Module 1 Panda Express PIC Test. Prefer some Operations experience. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. General Manager 06/2011 to Present Panda Express - Clinton , ut. You will gain valuable skills managing store operations and leading the team during the shift. Talk to the interviewer about a time that this may have happened to you on the job. ", "When I have a difficult customer I will try to kill them with kindness. Contact us here. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. 95 terms. Table Games Shift Manager Job | Lone Butte, Chandler, AZ | Hospitality Do you ask probing questions or ask others for insight into what happened? The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express..