I WILL NEVER USE THIS BUSINESS AGAIN! Are YOU listening Mark HERRING, VA Attorney General? Compare pay for popular roles and read about the team’s work-life balance. My grandmother was forced by her retirement community to use Hadeed to clean two Persian carpets after a sprinkler pipe broke on the floor above hers and flooded the 4th and 5th floors of her wing. Unafraid to extort money from his customers once he has - or is on - their property.After my carpet had already been cleaned, Joe added charges for phony services I did not request and he did not perform, doubling the price we had agreed upon. Arthur and Christian arrived on time. I gave them a $100 deposit. GREAT JOB BY EVERYONE! My rugs look and smell wonderful! Thank you! As they say you get what you pay for and it was worth the price. Used Hadeed's recently for our kitchen tile and grout. As of October 19, 2012, Yelp's website displayed seventy-five reviews about Hadeed and eight reviews about a related company, Hadeed Oriental Rug Cleaning. I started with Hadeed in 2007. They are prompt, professional and the staff that pick-up and deliver our carpets are very careful with everything so we never have to lift a finger. They look new. watch out for the bait and switchphoned hadeed, they quoted me $200 minus 20% off using their online couponthey call me a few days later after pick up for the deposit over the phone; i provide them payment; no mention of an updated quote or additional chargesthey deliver my carpet and show me the invoice and try to charge me $300! The Hadeed carpet company has not indicated that the statements made on Yelp were false, but instead has argued that the reviewers, who they could not locate in its customer database, falsely claimed to be customers when they made the negative reviews. Stain removal is not standard in their cleaning charges, but this key fact was never communicated to me in advance. My beautiful rug was sipping wet from a neighbor’s flood. Hadeed is very efficient and friendly when you are deciding to use them. - Upholstery Steam Cleaning I was so busy when he came and left hat I didn’t have much time to oversee or check out thoroughly. Pricey though. Hadeed website talks about quality and customer service. But looking at it later, I think I would have pointed out a few places that needed an extra pass. We would highly recommend Hadeed Carpet Cleaning … We also had new pads cut for all the rugs. They aim to please at Hadeed Mercer!! We highly recommend their services. The only positive would be that the rug seems well cleaned and looks nice where it belongs. I am ashamed that by caving to Joe Hadeed's extortion I have helped enrich him and enable him to continue abusing and cheating more innocent unsuspecting customers, all while living a millionaire's life, socializing with celebrities, and publicly pretending to be a socially conscious and generous business owner and all-around good guy.I caved because I wanted my carpet back and I wanted to be released from the grip of this lying, thuggish, disgusting impostor.Now I want him brought to justice.YOU DON'T NEED HADEED!You definitely DON'T WANT HADEED!You don't want him knowing where you live.You don't want him to get ahold of your property.You don't EVER want to do ANY kind of business with him. We've used Hadeed for three services:  oriental rug cleaning (twice), wall-to-wall carpet cleaning (twice) and ceramic tile cleaning (once). They arrived, handled business in a professional manner leaving our carpets looking new. We have had Hadeed clean our rugs over many, many years and was always satisfied. STAY AWAY. I had 3 rugs picked up on November 11 th,  didn't get them back until now, AND they charged me $100 dollars extra without asking me and then I had to pay this amount before I got an invoice! When I questioned why both sides needed to be repaired, she got hostile. They smell fresh and clean. I had two rugs cleaned and repaired. The staff are incredibly unprofessional (Laura and Jessica specifically). Hadeed Carpet Cleaning filed suit in Virginia state court against the authors of seven reviews on Yelp that confirmed what many other reviewers were saying – that Hadeed advertises very low prices to lure consumers but always finds a way to charge more. I couldn’t be more surprised at the like-new appearance, the rewoven corner and fresh smell!! Uses extortion to force you to pay hundreds more than you agreed to. Very good prices, military discount, very quick service.I recommend them for sure. Southeast Washington, Washington, DC, United States. The repair was ok, but far below the standard for what Hadeed charged. The other, an antique, was returned completely stretched out of shape. Great restoration of a Chinese handwoven carpet that was so abused that it was originally pulled out of a dumpster soaking wet. I asked for the rug to be cleaned and scotch guarded. I have since sent to rug to my mother in laws trusty cleaner in MA who cleans all of her rugs and was told that Hadeed used hot water on my rug and the running of the colors was their mistake. Hadeed Carpet Cleaning’s Quest to Identify Anonymous Yelp Reviewers Is Stymied – at Least for Now by Paul Alan Levy I have blogged several times (for example here and here ) about the efforts of Hadeed Carpet Cleaning to compel Yelp to comply with a Virginia subpoena to identify seven consumers who posted critical reviews on Yelp. Yelp users haven’t asked any questions yet about Hadeed Oriental Rug Cleaning. This is the best carpet cleaning service I’ve ever experienced! Estimated Money Consumers Saved since 1997: $15,765,080,261.01. Excellent service from rug pick up to communications after rug was received, cleaned, status update, and delivery. Definitely not a well run company nor a particularly honest nor reputable one. I had three rugs cleaned and repaired. Service was professional. Call Now (703) 836-1111. 5 large Asian carpets removed, cleaned, and returned. We are very pleased with the outcome or our area rug that we trusted with Hadeed. This place will try to up sell you on protective rubber strips along the edges. - Upholstery Steam Cleaning Great service- they schedule pickup and drop off, the driver calls before pick up and drop off, the call to discuss the condition of your rug. Hadeed offered no incentive for me take the chance of rescheduling a third weekend in a row. They quoted me $149, then upcharged me $50 without telling me, and I even paid for the odor removal, which was another $130. Hadeed Carpet 16 Photos 129 Reviews Cleaning 3206 How To Fix Our Broken Online Customer Review System Virginia Carpet Cleaning Business May Change Free Sch Online Va Court Delivers To Yelp Free Sch Of Users Search READ Ceiling Roof Goat Meaning. Hadeed takes customers’ carpets to its premises for cleaning. After speaking with Bob Perotti I felt very confident that the slightly higher price was because they knew what they were doing and advised what was best for me and didn't try to sell me unnecessary services. Rug Cleaning Carpet Repair Reweaving Restoration Hadeed Mercer Yelp Can Keep Negative Reviewers Ids Private Va Supreme Court Hadeed Carpet … We had five rugs cleaned. Have already recommended to another military family. I think Hadeed Carpet is very courageous for fighting a battle to get to the truth. He had to cut a part of the drywall away to…", "I called and they immediately pick up and got an appointment. We are most pleased with his work and recommend him most highly. They came on-time and ready to work. We move furniture, roll and relay your rugs. When I spoke with Jeremy, he chalked it up to a misunderstanding, but would NOT refund my $100!! Totally recommend Hadeed. Are YOU listening IRS Audit Department? Thank you. Yelp! Bought a runner and went to Hadeed to purchase padding for it. They did an amazing job and have restored its beauty! Thorough and complete work on our rug. I spent far too much money, time, and energy trying to get quality and service which does not exist at Hadeed carpets. The men that picked up and returned my rug were fantastic. I highly recommend Hadeed's rug cleaning services. The phone calls I had with him can only be described as disturbing and frightening. Our professionally trained and experienced craftsmen can repair/restore any damage, fading or stains to make sure your treasured possession look as good as new. I received a five-star service from the moment the rug was picked up from my home and returned. He came pretty close to on time and texted me updates down to the minute when he was on his way.…", "As someone who deals with allergies, making sure I have clean carpets is critical. Hadeed did a great job from my first phone call, pickup, picture and phone call telling me the rug was cleaned and ready to be returned. Julio, leader of the team, was particularly enthusiastic, a real pleasure to have working in the house.They did an outstanding job; after 25 years, our carpet on the second floor now looks like new. Arthur cleaned our carpets in a thorough processional manner. DO NOT send your valuable rugs to this store, they will ruin them and try to take you for more money. 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